Last updated October 5, 2026.

TerraSana Health respects your privacy. This policy explains how we collect, use and protect your personal information, in keeping with Alberta's Personal Information Protection Act (PIPA) and the standards of the College of Acupuncturists of Alberta.

Who we are
TerraSana Health is an acupuncture practice in Winston Heights, Calgary, operated by Ashley Abbs International Inc. Dr. Ashley Abbs is our Privacy Officer and is responsible for how personal information is handled.

What we collect
Through this website: your name, email, phone number and message when you complete our contact form. Our website host may also collect basic, non-identifying information through cookies, such as pages visited and device type, to help the site run smoothly.

We don't take payments through this website.

As a patient: contact details, health history, treatment notes, and billing information, collected with your consent when you book and receive care.

Why we collect it
We use your information only to respond to your enquiry, book and provide your care, issue receipts for insurance, communicate with you about your appointments, and meet our professional and legal obligations.

How we share it
We never sell or rent your information. We share it only with your consent, or when required or permitted by law, for example to the College of Acupuncturists of Alberta or under a court order.

We use trusted service providers to run the practice, including Jane App for booking and clinical records and Squarespace for our website and contact form. Some of these providers may store information outside Alberta or Canada, where it may be subject to local laws.

Appointments are booked through Jane App, which has its own privacy policy. Any information you enter when booking is collected and stored by Jane on our behalf.

Email
We will only add you to a mailing list with your clear permission, and you can unsubscribe at any time.

How we protect it
Your information is stored securely, with access limited to those who need it to provide your care. Clinical records are kept for the period required by the College of Acupuncturists of Alberta, then securely destroyed.

Your rights
You may ask to see the personal information we hold about you, request a correction, or withdraw your consent at any time, subject to legal or professional requirements. To make a request, contact our Privacy Officer.

Please don't use the contact form for urgent concerns
Our contact form isn't monitored around the clock. If you have a medical emergency, call 911.

Contact
Privacy Officer: Dr. Ashley Abbs · ashley@ashleyabbs.com

If you have concerns we can't resolve, you may contact the Office of the Information and Privacy Commissioner of Alberta.

Changes to this policy
We may update this policy from time to time. The latest version will always be posted here.

WEBSITE TERMS AND DISCLAIMER

Last updated: October 5, 2026.

The information on this website is for general education only. It isn't medical advice and doesn't replace an assessment by a qualified health professional. Using this website doesn't create a practitioner–patient relationship.

Acupuncture and Chinese medicine are offered alongside, not in place of, care from your physician or other health providers. Individual experiences vary, and no specific result is guaranteed.

If you have a medical emergency, call 911.

All written content and original artwork on this site belong to Ashley Abbs and may not be copied without permission. Some photographs are used under the Unsplash licence.

This site may link to other websites. We aren't responsible for their content or privacy practices.